Shipping policy

Shipping Policy

Last Updated: 3/19/2026

Thank you for shopping with us. This Shipping Policy explains how orders are processed and shipped from our store.

Order Processing Time

All orders are processed within 1–2 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or U.S. federal holidays.

If we experience a high volume of orders, shipments may be delayed slightly. If there will be a significant delay in shipping your order, we will notify you via email.

Shipping Carrier

All orders are shipped via the United States Postal Service (USPS).

Depending on the order size and destination, packages may be shipped using one of the following USPS services:

  • USPS Ground Advantage

  • USPS Priority Mail

  • USPS Priority Mail Express (if selected at checkout)

Shipping options available will be displayed during checkout.

Estimated Delivery Times

Estimated delivery times are based on USPS estimates and may vary depending on location.

Typical delivery times:

  • USPS Ground Advantage: 2–5 business days

  • USPS Priority Mail: 1–3 business days

  • USPS Priority Mail Express: 1–2 business days

Please note that delivery times are not guaranteed and may be affected by weather, holidays, or carrier delays.

Shipping Rates

Shipping rates are calculated at checkout based on:

  • Package weight

  • Shipping destination

  • Selected USPS shipping method

Any applicable shipping charges will be clearly displayed before completing your purchase.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a USPS tracking number.

Tracking information may take 24–48 hours to update after the package has been shipped.

Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

If an order is returned to us due to an incorrect address, the customer may be responsible for additional shipping fees to resend the package.

Lost or Delayed Packages

Once an order has been shipped and accepted by USPS, the shipment becomes the responsibility of the carrier.

If your package is delayed or appears lost:

  1. Check your tracking information

  2. Contact USPS directly

  3. Contact our support team if further assistance is needed

We will do our best to assist you with filing a claim if necessary.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number

  • Photos of the damaged item

  • Photos of the packaging

We will work with you to resolve the issue as quickly as possible.

Shipping Restrictions

At this time we only ship to addresses within the United States.

We do not ship to:

  • P.O. Boxes (unless supported by USPS service selected)

  • International destinations (unless otherwise stated)

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: Dawnresearchllc@gmail.com
Business Name: Dawn Research